Our mission and values

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    Our values

    Housing Australia’s people share a passion for our purpose to improve housing outcomes by helping more Australians to access affordable, safe and secure housing.

    Our ‘one-team’ culture reflects our focus on achieving positive outcomes, and our deep-seated values: trust and integrity, respect and aiming for excellence in all that we do. 


    Chart outlining Housing Australia's values

    Our culture

    Housing Australia is an agile, high-performance organisation, operating in a dynamic and complex environment. We have a highly engaged workforce who are committed to our purpose of improving housing outcomes for Australians.


    Diversity and inclusion

    We actively build and maintain a diverse team with the technical skills required to deliver our purpose. We value diverse experience, expertise and backgrounds to foster a strong organisation, deepen problem solving ability, innovation and success.

    We foster a collaborative environment and provide equal opportunities in employment, remuneration, learning, and career development.


    Learning and development

    We are committed to growing the capability of our people by supporting their learning and development needs. We invest in building our team’s technical learning capability through identifying skill gaps and providing additional training where required. We also encourage an open learning culture through monthly knowledge sharing sessions facilitated by various team members.

    As part of Housing Australia’s performance and development process, our people leaders agree on learning, development and career goals with their teams.


    Work Health and Safety

    The physical and mental health of employees is vitally important to Housing Australia. Employees and their immediate families are provided with access to an Employee Assistance Program with confidential counselling and other support services, including wellness. Housing Australia also has an annual influenza vaccination program and provides salary continuance cover for eligible employees. Housing Australia is committed to providing a positive and safe work environment for all employees, in line with requirements under the Work Health and Safety Act 2011 (WHS Act). 

    Housing Australia’s WHS Committee, made up of employee and management representatives, helps our Board to meet its WHS obligations and provides an important forum to ensure our workplace is safe. The WHS Committee meets quarterly to review the findings of regular workplace inspections by our Health and Safety Representative, establish an action plan to address any material issues and monitor ongoing risks.  

    The organisation takes a pragmatic, risk-based approach to maintaining its WHS compliance framework and management practices. This is backed by a strong culture of incident notification and investigation which includes reporting any accidents and near misses.

    To support this approach, Housing Australia provides a WHS overview to all new employees, secondees, contractors and consultants, and ongoing training on safe workplace behaviour as part of its annual compliance program. It also provides regular training for first aid officers, mental health first aid officers and fire wardens, and ensures officers and key employees (including the WHS Committee) undertake additional training to increase awareness of legislative requirements and best practice. Housing Australia also works closely with employees to provide individual flexible working arrangements to accommodate their personal circumstances while supporting their health and wellbeing. The organisation has a hybrid-working model, combining working in the office and working at home.