Terms and conditions

About our terms and conditions

These terms and conditions apply to the use of Housing Australia's (“Housing Australia”, “we”, “us”, “our”) website. In using our website, you agree to be bound by them.


Amendments to terms and conditions

We reserve the right to amend our terms and conditions from time to time. Such amendments will be effective once they are published on the website, and you will be bound by them accordingly.


Disclaimer and limitation of liability

While we make every effort to ensure that material on this website is accurate and up to date, such material in no way constitutes the provision of professional, legal or financial advice. Housing Australia does not guarantee, and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website.

While we have taken reasonable steps to ensure the information on this website is accurate, current, available and complete, this information has been provided in good faith on an "as is" and "as available" basis. We do not make any representation or warranty of any kind, whether express or implied, as to the reliability of the information.

We do not represent or warrant that this website will be available and accessible at all times, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted, or that no damage will occur to your computer system. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference that may damage your computer system or any other computer system.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.  Once we receive your transmission, we will take reasonable steps to preserve the security of such information.

For details about how we may collect, use or disclose your personal information please see our Privacy Policy.

We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of, attempted use of, or inability to use this website or any linked website. Nor do we accept any responsibility for any such loss that arises from your use of or reliance on information accessed on or through this website.

If legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed to be included, however our liability will be limited for a breach of that condition or warranty, to the extent permitted by that legislation, and at our option, to the supply of the services again or payment of the cost of having the services supplied again.



Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation that applies in your location, and except as authorised below, you may not in any form or by any means:

  • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or
  • commercialise any information, products or services obtained from any part of this website;

without our prior written permission.

You are authorised to print a copy of any information contained on this website for your personal use, unless such printing is expressly prohibited. Without limiting the foregoing, you may not without our written permission on-sell information obtained from this website.


Trade marks

This website includes registered trade marks owned by us (or our licensors) and trade marks that are the subject of applications for registration by us (or our licensors). You must not use any of our trade marks without our prior written consent. If such consent is given, you must not use any of our trade marks:

  • in or as the whole or part of your own trade marks or business name or company name
  • in connection with activities, products or services that are not ours
  • in a manner that may be confusing, misleading or deceptive or
  • in a manner that disparages us or our information, products or services (including this website).

You also must not authorise or assist any person to do any of the acts specified above.


Linked websites

This website may contain links to other websites (linked websites). These links are provided for convenience only and may not remain current or be maintained.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless we stipulate to the contrary.

To the extent permitted by law, we accept no responsibility or liability for, and give no warranty (express or implied) of any kind in respect of, linked websites and your use of them or any products or services available on or through linked websites.


Termination of access

Access to this website may be terminated at any time by us without notice.  The provisions above relating to "Disclaimer and limitation of liability", "Copyright" and "Trade marks’ will nevertheless survive any such termination.