The Housing Australia Board has established committees to assist it in carrying out its responsibilities effectively. Each committee operates under a formal charter that sets out its role, responsibilities and membership. The current Board committees and their charters are available below.
Audit and Risk Committee
The Audit and Risk Committee supports the Board’s oversight of financial and performance reporting, risk management and internal control frameworks. It oversees internal and external audits.
Board Charter
The Board Charter governs the Board’s operations. It sets out the Board's role and responsibilities, composition, structure and membership requirements.
Customer Service Charter
Housing Australia's Customer Service Charter sets out our promise to customers and explains the service standards they can expect when engaging with our team. We are committed to providing fair, respectful, and independent services while continually striving to enhance the customer experience.
You can read our Customer Service Charter here.
Investment Committee
The Investment Committee assists the Board with oversight of Housing Australia’s asset portfolio, including all loans (other
than Treasury loans), grants and facilities.
People and Culture Committee
The People and Culture Committee considers and makes recommendations to the Board on the strategic direction and oversight of people and culture matters at Housing Australia.